Roller Warranty
Warranty Terms
SCY provides a one-year warranty service for our roller products starting from the delivery date.
Under compliance with the designed operating conditions, quality issues caused by non-human factors are fully covered within the scope of this warranty.
The following conditions are excluded from the warranty coverage:
- Natural wear and tear, surface gloss variations, or minor scratches resulting from regular usage.
- Damage caused by improper operation, external impacts, foreign object scratches, or inappropriate cleaning.
- Usage in chemical or corrosive environments not originally specified in the design.
- Disassembly, modification, or self-repair undertaken without the prior consent of our company.
- Damage or defects incurred due to improper transportation or installation.
Notice：The handling procedure during the warranty period is based on repair or reworking as a principle.
Our company shall not be held liable for any indirect damages or downtime losses.